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Reliance Industries launches new virtual platform ‘Chatbot’ via WhatsApp, ahead of RIL’s first online AGM tomorrow – Business News , Firstpost



For simple onboarding of its shareholders, RIL has launched an educative Chatbot via Whatsapp quantity +91-79771-11111 to nuance processing of logging in, asking questions, and voting on the decision.

New Delhi: Reliance Industries, India’s most precious firm, will maintain its first online AGM on Wednesday and it guarantees to be a a lot greater affair with a brand-new virtual platform that may log greater than 1 lakh shareholders from 500 areas concurrently.

Reliance had to date held all in its annual normal assembly (AGM) bodily with shareholders outdoors Mumbai may by no means attend the annual occasion. They can now merely log into the occasion dwell, can take heed to the plans and initiatives and remark and take part too, firm sources mentioned.

For simple onboarding of its shareholders, RIL has launched an educative Chatbot via Whatsapp quantity +91-79771-11111 to nuance processing of logging in, asking questions, and voting on the decision.

The Chatbot is provided to reply queries and information shareholders, potential buyers, media, and most people with correct and quick info on the AGM. A Chatbot works as 24×7 helpdesk, however this one can deal with 50,000 querists concurrently via conversational textual content and video, they mentioned.

The AGM on 15 July will showcase a number of first on an actual-time foundation – together with a two-means dwell streaming and a brand-new virtual platform that permits greater than 1 lakh shareholders from 500 areas, in India and abroad, to log in concurrently, they added.

The Chatbot, which debuted throughout Reliance’s mega Rs 53,124 crore rights problem, is powered by Jio Haptik.

So far, all of the submit-IPO AGMs of Reliance have been bodily conferences which have usually been equated with huge fats Indian weddings.

The firm that’s broadly credited with having launched the fairness tradition in India, held AGMs in stadiums throughout occasions of its founder Dhirubhai Ambani.

In 1985, 12,000 of them attended the Reliance AGM on the Cooperage Football Ground in Mumbai”s Colaba. The subsequent yr, round 35,000 attended it on the metropolis’s Cross Maidan.

Over the years, the AGMs obtained shifted to auditoriums at the same time as its shareholder base swelled to over 26 lakh.

And now the upcoming AGM might be virtual, the place shareholders will be capable to watch the AGM, ask inquiries to the chairman and vote – all aided by expertise, according to RIL”s present focus, the sources mentioned.

By going online, RIL is bringing collectively its extremely widespread shareholding of 26 lakh.

In addition to shareholders in India, these in different international locations just like the US, UK, Canada UAE, Japan, HongKong, Singapore, Malaysia, and Australia will log in, they mentioned.

Platforms and capabilities to sew the mega-AGM embrace video conferencing, the Jio Meet platform, Cisco Webex, and business webcast.

All administrators, key officers, and shareholder audio system might be seen and audible and hundreds of shareholders will be capable to submit their questions and eVote on resolutions.

At the final AGM on August 12, 2019, the agency’s billionaire chairman Mukesh Ambani introduced a roadmap for Reliance to turn into a web-debt free firm earlier than 31 March 2021.

But the oil-to-telecom conglomerate achieved web-debt free standing final month itself on the again of a file fundraising from stake gross sales and rights problem.

Reliance secured over Rs 1.18 lakh crore from world tech buyers, together with Facebook, by promoting 25.24 p.c of its digital enterprise and raised Rs 53,124 crore by promoting shares to present buyers.

Taken along with final yr’s sale of 49 p.c stake in gas retailing enterprise to BP Plc of UK for Rs 7,000 crore, the full fund raised is in extra of Rs 1.75 lakh crore, the corporate had mentioned final month.

Reliance had a web debt of Rs 1,61,035 crore as on 31 March 2020. “With these investments, RIL has become net-debt free,” it had mentioned.

At the final AGM, Ambani had additionally introduced plans to promote a USD 15 billion stakes in his group’s oil-to-chemical enterprise to Saudi Arabian Oil Co however the deal has obtained barely delayed.

Disclosure: Reliance Industries Ltd. is the only beneficiary of Independent Media Trust which controls Community18 Media and Investments Ltd.

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