The firm plans to make use of the brand new funds raised in the enlargement of its staff and entrance into new markets.
Mihup Communications Private Limited, a Kolkata-based conversational AI (Artificial Intelligence) platform, has raised $1.5 million (roughly Rs 11 crore) in an ongoing Series A round led by current buyers Accel Partners and Ideaspring Capital. Rajesh Jain, founding father of Netcore, and Jayant Kadambi, founder and CEO of YuMe Networks, additionally participated in the round. Accel has beforehand invested in firms like Flipkart, Freshwork, Myntra, Musigma, CureFit, Spotify, Facebook, and Dropbox, amongst others.
It comes after the startup in April 2019 raised Rs 12.5 crore from Ideaspring Capital and Accel. In 2016, Mihup had secured Rs 45 crore from Accel.
Mihup was based in 2016 by Tapan Barman, Sandipan Chattopadhyay, and Biplab Chakraborty. It claims that its interplay analytics resolution gives 100 p.c evaluation of a name centre’s buyer interactions to derive actionable insights to enhance gross sales, assortment and buyer companies. This is an enterprise-prepared platform for each cloud or on-prem deployments (Deployment on-premises).
The firm makes use of AI to empower people with the flexibility to work together with the digital world round them and claims to work on edge gadgets and in low connectivity environments. Mihup has processed over 100 million buyer interactions. The firm stated it is going to utilise the funding to broaden its staff, construct new product capabilities and enter new markets.
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